Renting vs. Purchasing

What's the difference between renting and purchasing?

Renting gives you a predictable monthly rate that includes the machine, weekly service, unlimited beans, and unlimited beverage ingredients — no equipment to own, no large upfront cost. Purchasing means you own the machine outright, with no monthly fee and unlimited beverage production, and financing is available for qualified businesses. Both include professional delivery and installation.

Are there upfront costs to rent a machine?

No. Rental plans include professional delivery, installation, setup, and employee training at no separate charge. You pay one predictable monthly rate, which also covers unlimited coffee beans and beverage ingredients.

Can I switch from renting to purchasing later?

Ask us — we're happy to talk through your options if your needs change down the road.

Beverages & Customization

What beverage customizations do your machines offer?

Depending on the machine, you can choose from fresh brewed coffee, espresso, cappuccino, latte, mocha, hot chocolate, and more — see our beverage comparison for what each model supports.

Can your machines pour different cup sizes?

Yes. Our systems accommodate everything from espresso-sized cups to large mugs and jugs, depending on the machine.

How are the hot chocolate and vanilla beverages made?

Our chocolate and vanilla ingredients are made with real dairy, heated and blended to create an aromatic, smooth drink — not a powdered mix.

Service & Maintenance

How do you know when to refill a rented machine?

Our rental plans include full account management — we track usage and arrive for your scheduled weekly service visit to refill beans and ingredients, clean the machine, and perform preventative maintenance before you run low.

What happens if my purchased machine needs service?

Purchased machines are backed by the manufacturer's warranty, and our local Ohio team assists with warranty claims and service coordination so you're never left figuring it out alone.

Do the machines need a water line?

Filtered water makes a real difference in beverage quality. Our machines can run from an internal refillable tank or be connected directly to a water line with an inline filter — we'll help you determine what's best for your space during your consultation.

Environment & Equipment

Are your machines environmentally friendly?

Yes. Our machines grind whole beans fresh — no pods, packaging, or paper filters. Coffee grounds are collected for disposal, and we encourage mugs over paper cups, though paper cups are available if you'd prefer them.

What size workplaces do you typically serve?

We have machines suited for every size, from small offices under 25 people to high-volume facilities with 40+ staff. See our machine lineup to find the right fit, or just ask us — we'll recommend based on your space and usage.

Getting Started

How do I get started?

Request a free consultation and tell us your space and headcount — we'll recommend the right machine and walk you through pricing for renting or purchasing.

Do you serve my area?

We serve businesses throughout Ohio, with primary coverage across Akron, Canton, North Canton, Massillon, Green, Jackson Township, Alliance, Wooster, New Philadelphia, Dover, Medina, Brunswick, Twinsburg, Cleveland, Youngstown, and Columbus. Not sure if we cover your area? Just ask.

Still have questions?

We're happy to walk you through anything — give us a call or request a consultation.

Contact Us